Employment Screening FAQs | Secure Screening Services
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FAQ's

Secure Screening Services

How do Secure Screening Services work?

At Secure Screening Services, we have developed a portal that is both easy to navigate and completely transparent during the screening process. It’s simple to create an account where you can either pay as you screen or you can have an account for large volume users.

Simply add the details of the person to be screened, select the level of screening and leave the rest to us. We will contact the candidate and obtain all the information and let you know when the screening process is complete.

You will have access to a full and comprehensive report via the portal which you can download for your records. We have made the portal as interactive and user-friendly as possible. The portal can be accessed via computer, tablet or mobile device. We know that this candidate’s experience reflects your organisation’s reputation. You can trust us to deliver a professional service in a timely manner.

How long does the Secure Screening Services employment screening process take?

We have invested our time in developing a product that processes information in the quickest times available. For example, a DBS check will take a region of 5 days to process. The portal can be viewed throughout the process, clearly showing what stage your screening has reached. We get the completed screening package to you as soon as it is completed.

How much does it cost?

Our pricing is clear and transparent. We have built various screening packages which have fixed costs. We also have a screening menu so you can build a screening package just for you or choose a single check. These are all individually priced so you have a clear understanding of the costs involved. Check out our pricing page for more information.

How do I get an update on the progress of my screening?

Once you’ve signed up and your screening package is in progress, you can simply log into the portal and view its status at any time.

Employment screening

How long does employment screening take?

Employment screening usually takes around 5-7 days, however, it all depends on the level of screening and how many checks you require. If you require information to be provided by your candidates, this can hold up the process.

What kind of social media review is acceptable?

In some cases, people become a risk to their employers due to their online behaviours. Whether this is extremist views, negative behaviours such as bullying, racism, nudity and excessive bad language. This check also reduces the risk to brand and reputation and helps with data security. We will only conduct this check with the consent of the candidate and we will never reverse engineer into any accounts.

Will a candidate know if you have looked at their social media?

Yes, the candidate will know because we have told them and obtained their consent. They will not see a digital footprint or suffer any adverse effects due to the check.

Why run an adverse media search?

You may choose to run an adverse media search to bring to light any negative news or references about your candidate. The search covers both traditional news sources such as national and local newspapers, alongside TV and unstructured sources such as social media and online forums. Based on the findings, you may decide that the job applicant represents too much of a reputational risk for your business.

What does a UK financial integrity check cover?

A UK financial integrity check covers County Court Judgements (CCJs), bankruptcy, individual voluntary arrangements (IVA) and decree of sequestration orders. It’s sometimes also known as a credit check or civil litigation check. A financial integrity check takes into account the last six years, after which time CCJs are no longer publicly available.

What does a UK directorship check cover and why is it important?

A UK directorship check covers whether a candidate is currently or previously has been a company director and whether they are barred from being a company director due to previous disqualifications.

These checks are important when recruiting at a high level to ensure that candidates are suitably qualified and are not barred from holding a director-level position due to wrongful or fraudulent trading or unfit conduct. A UK directorship check will protect your business from the wrong senior hire whilst in turn, protecting its reputation.

What is Education Verification?

Education Verification checks a candidate’s academic history, industry qualifications and professional membership claims. It’s a way of verifying that the academic information on their CV is correct and that they have the required qualifications for the job.

Right to Work checks

What is the new digital Right to Work scheme?

The new digital Right to Work scheme allows Government-accredited Identity Service Providers (IDSPs) to remotely verify the identity of people with appropriate documents, removing the responsibility for employers to physically check, ratify and record these documents. The use of online Right to Work checks was facilitated by the Government on the 6th April 2022.

How do you digitally check someone’s Right to Work?

To digitally check someone’s Right to Work, an accredited Identity Service Provider (IDSP) uses Identification Document Validation Technology (IDVT) to read in-date, biometric UK and Irish passports to correlate this information with an image of the candidate’s face as submitted with their application. Facial recognition technology, in conjunction with IDVT confirms the identity of the candidate and with it, their Right to Work.

Using Digital Identity, do I still need to physically check my candidate’s identity documents?

No, when using Digital Identity, physically checking identity documents is no longer needed. You must, however, still use an accredited Identity Service Provider (IDSP). This facility is approved by the Government and uses biometric facial matching to confirm that your candidate is using their own document and not one belonging to someone else.

The only responsibility of the employer is to confirm that the person who turns up to work matches the identity of the person verified during the Right to Work check.

Is the new digital Right to Work scheme safe?

Yes, the new digital Right to Work scheme is safe. It is Government approved and requires an accredited Identity Service Provider (IDSP) to complete the checks.

Identification Document Validation Technology (IDVT) is used in conjunction with biometric facial matching to confirm that your candidate is using their own identity document and negating imposter fraud. A report will be produced confirming the authenticity of the candidate’s identity document and the level of confidence in the reading.

What are the benefits of using digital Right to Work?

Using digital Right to Work has many benefits. Firstly, it’s much quicker as document validation technology in conjunction with biometric facial matching provides a quick and convenient process and removes the need for organising a face-to-face meeting. It’s hassle-free and robust, as Identification Document Validation Technology (IDVT) removes the responsibility of physically scrutinising and ratifying documents presented to you.

It also reduces the risk of errors associated with recording passport details, providing you with a quickly generated, accurate identity verification.

DBS checks

What is a DBS check?

A DBS check, otherwise known as a Disclosure and Barring Service check, looks into the criminal record of someone applying for a job role. It is often required for jobs within the healthcare or childcare industries. A basic DBS check covers any convictions or cautions that are unspent.

What is a basic DBS check?

A basic DBS check looks into any convictions or cautions that are unspent.

What is a standard DBS check?

A standard DBS check looks into any cautions, spent or unspent convictions, reprimands and warnings and previously stepped-down cautions or convictions.

What is an enhanced DBS check?

An enhanced DBS check is a more detailed version of a standard DBS check, showing full details of a candidate’s criminal record such as any cautions, reprimands, warnings and spent and unspent criminal convictions. Unlike a standard DBS check, it can also show whether a candidate is listed on the Children’s Barred List or Adult First list.

Who needs a DBS check?

Whilst any role is eligible for a DBS check, in some roles they will be mandatory. These are typically roles where employees work with or around vulnerable groups such as children and the elderly. DBS checks are mandatory for those working within healthcare, solicitors, barristers, lawyers, veterinary surgeons and accountants.

Is it compulsory to run a criminal record check?

In some industries, it may be compulsory to run a criminal record check. All positions, no matter the industry, are eligible for a basic DBS check, however, only roles that meet certain requirements are eligible for a standard or enhanced DBS check.

Will a caution show on a DBS check?

Yes, a basic DBS will show an unspent caution. Standard and enhanced DBS checks will show details of both spent and unspent cautions.

Are DBS checks transferable between organisations?

It depends. Ultimately, it is an organisation’s discretion as to whether they agree to reuse a DBS check. It is on the company or organisation to decide if they will accept a previously issued DBS certificate or if they will request a new one on the applicant’s behalf.

Do spent convictions show on a basic DBS check?

No, spent convictions do not show on a basic DBS check – only unspent convictions.

Do volunteers need DBS checks?

Yes, a volunteer may need a DBS check however they can only be conducted at the standard and enhanced levels.

Does a DBS check show debt?

No, a DBS check does not show debt. In fact, none of the information that is investigated for a DBS check is included in a credit history.

Does dr10 show on an enhanced DBS check?

Dr10 is a criminal conviction for drink driving. These will expire from a basic DBS as a spent conviction but will show on an enhanced DBS check.

Do arrests show on an enhanced DBS check

Yes, it is possible that an arrest will show on an enhanced DBS check under ‘any other information held’. A few instances can fall under this category and arrests are one of them.

Does a CCJ affect a DBS check?

No, a CCJ will not affect a DBS check as it is not a criminal offence.

Does a driving ban show up on a DBS check?

A driving ban will only show up on a DBS check if it also crosses over into a criminal offence. This may include drink driving, driving without insurance or excessive speeding.

BPSS clearance

When should you conduct BPSS clearance?

BPSS clearance is typically conducted during the pre-employment phase. However, along with recognising that screening is vital for all team members of any nature, it is also important to reiterate the need for ongoing checks.

We have seen an uptick in requests for continued vetting and rescreening throughout a period of employment as employers become increasingly aware of the benefits of understanding who is working for them throughout the duration of their working relationship.

Is BPSS clearance mandatory?

Yes, the government guidance states that BPSS clearance must be applied as a minimum in certain industries and job roles. It does, however, make allowances for situations where completing every check for every employee isn’t possible, such as for large numbers of short-term contractors.

How long does BPSS clearance last?

BPSS clearance has no official expiry date, however, we recommend that they are renewed every 3 years for optimal protection. They can be transferred to a new employer when an individual leaves a position. The only exception to this is potentially migrant workers. In these cases, repeat BPSS checks are carried out every 3 years.

BS7858 security screening

What is BS7858:2019

The BS7858:2019 standard is the code of practice released by the BSI which entails best practices and guidelines for the security screening of people employed within a secure environment. This is also used as the screening standard for organisations looking to achieve any ISO certification.

How long does a BS7858 check last?

A BS7858 check is valid for five years from the date of issue and should be retained by the employer for seven years after employment has ended.

Candidate FAQ's

What does a background check show?

At the most basic level, a background check shows that the information you have provided during the hiring process is factually correct.

The checks may include identity, credit and criminal record checks as well as checks that the information provided around your education and professional qualifications is accurate. Checks can also include ‘adverse media searches’ to confirm that there is no negative media (traditional or social) coverage that may mean you are unsuitable for the role.

To find out exactly what your screening will cover before the process starts, ask your potential employer. Our friendly Secure Screening Services representatives will always be happy to answer your questions too.

How far back do company background checks go?

How far back a company background check goes will depend on the type of check being carried out. Different checks are typically associated with different time periods.

For example, lenders typically go back six years when doing a credit check. Criminal background checks typically cover seven years but can go back further depending on compliance laws and what is being searched. Your potential new employer or us here at Secure Screening Services can provide more details on the specific checks and how far back each one will go.

Why am I being screened?

You are being screened because Secure Screening Services has been appointed by your new or current employer to carry out your background screening. For further information, please contact your HR or recruitment contact.

How long do pre-employment checks take?

How long pre-employment checks take will depend on the employer and how many checks they require to be completed, as well as how promptly the candidate can provide information. At Secure Screening Services, we make every effort to ensure the process is as quick and straightforward as possible and typically turn around screening checks within five to ten days.

Will my current employer be contacted as part of the process?

Yes, your current employer will be contacted as part of the process. We will, however, make sure we have your express permission before this happens.

Can I get a copy of my background report?

Yes, you can get a copy of your background report. Speak with your sponsor who will be able to provide this. By using our online portal, you will also be able to see the progress of your screening at any time as well as an update on when your report is published.

What happens if I don’t want the screening checks to be carried out?

If you don’t want the screening checks to be carried out, you should raise these concerns with your prospective employer via HR or recruitment. If you do not agree to the checks, they will be able to advise how the decision will affect your job application.

Do I have to wait for the background screening checks to be completed before I can start the job?

Yes, you will have to wait for the background screening checks to be completed before you can start the job. We will run the process as efficiently as possible but it will also require prompt responses from you to keep the process moving.

Should I disclose any potential issues before they are uncovered in the background check?

It is your decision whether you disclose any potential issues before they are uncovered in the background check. In this scenario, it may make sense to speak to the employer’s HR or recruitment representative.

If I have completed employment screening before, do I have to go through the process again?

Yes, you will have to go through the process again even if you have completed employment screening before. It is important that the data remains accurate and up to date. This applies to a new employer wishing to screen you for the first time or an existing employer conducting rescreening.

My passport is out of date - can I use this to prove digital Right to Work?

No, unfortunately, you cannot use an out-of-date passport to prove digital Right to Work. Identification Document Validation Technology (IDVT) only allows ratification of in-date, biometric UK and Irish passports.

Can I use a Biometric Residence Permit to digitally prove my Right to Work?

No, you cannot use a Biometric Residence Permit to digitally prove your Right to Work. Both Biometric Residence Permits and Biometric Residence Cards have been removed from the list of eligible documents approved by the Government to confirm a Right to Work.

Candidates not in possession of UK or Irish passports can still prove their Right to Work by means of an e-Visa. To check an e-Visa, the candidate applies for s share code on the Government website. This generates a share code for the employer or us to independently receive a report confirming Right to Work status.

Do background checks include a sanction or watchlist check?

Yes, sanction or watchlist checks are often included as part of background checks. They are typically mandated for companies operating in regulated industries such as financial services or healthcare. A sanction or watchlist check involves screening the candidate against sanction lists to see if they have been prohibited from certain activities or industries.

Will the financial checks affect my credit score?

No, the financial checks will not affect your credit score. They do not include looking at your credit score at all. The financial checks are simply to take into account publicly available information and records, such as bankruptcy filings and orders.

Why am I being asked to provide my mother’s maiden name?

You may be asked to provide your mother’s maiden name in order to process a criminal record check as part of DBS. This helps to prevent identity fraud.

How do I get an update on the progress of my employment screening case?

To get an update on the progress of your employment screening case, you can log in to the Secure Screening Services online portal at any time.

Why has my prospective employer decided not to hire me?

If you are wondering why your prospective employer has decided not to hire you, it’s best to speak to their HR or recruitment contact. Secure Screening Services are not in any way involved in the hiring decision process.