Privacy Policy

How we use cookies

A cookie is a small file which is stored in your web browser when you visit a website. When you first visit this website, a cookie banner asks for your consent before any non-essential cookies are set, and you can change your choices at any time.

We use analytics cookies to understand which pages are being used, so we can improve the website. For full details of the cookies we use, the categories they fall into and how to manage them, please see our Cookie Policy.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What information we collect about you

We collect the following information only if you choose to submit it to us through a form on the website:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

How will we use the information about you?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. Marketing - If you have consented to receive marketing through an online form, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at [email protected] or use the unsubscribe link in any marketing email.
4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
5. We may use the information to customise the website according to your interests.

Lawful basis

Where you submit an enquiry, we process your information on the basis of our legitimate interest in responding to you. We only send you marketing where you have consented to receive it, and you can withdraw that consent at any time.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Access to your information and correction

You have the right to request a copy of the information that we hold about you (a data subject access request), free of charge. If you would like a copy of some or all of your personal information, please email or write to us using the contact details below. We will respond within one month of receiving your request; where a request is complex we may extend this by up to a further two months, and we will tell you if that is the case. We will carry out a reasonable and proportionate search for the information requested.

You also have the right to ask us to correct inaccurate information, to erase your information, to restrict or object to our processing of it, and to receive a copy of the information you have provided to us in a portable format.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Complaints

If you are unhappy with how we have used your personal information, you can complain to our Data Protection Officer at [email protected]. We will acknowledge your complaint within 30 days and respond without undue delay, in accordance with the Data (Use and Access) Act 2025. You also have the right to complain at any time to the Information Commissioner’s Office (ICO).

Contacting us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email : [email protected] by mail: Secure Screening Services Ltd
Unit 5 Vitrage Technical Park
27 Witney Road, Nuffield Industrial Estate
Poole, Dorset, BH17 0GL